Cultivating a Positive Work Culture: Strategies for Attracting and Retaining Top Talent with Shana Allen

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Episode Summary –

As small businesses and professionals running our own businesses, we are concerned about customer service and ensuring the people we serve are happy. However, we often fall short in making sure that our employees and teams are happy, even when we know they drive our business and determine our company’s success or failure.


Your company is as good as your employees because that’s who your client will see. So, it is vital for you to step up and ensure you build a company culture that matches the image you want to project outwardly. Don’t just focus on what your competition is doing. Compete internally, and this will help you attract and retain the best talent. People don’t leave their jobs – they leave leaders, owners, and companies because of the way they are treated. Retaining top talent means providing them with the tools and resources to succeed. People want to be successful; nobody wants to fail or feel like a failure in their job.

In this episode, Shana Allen, CEO of SM Coaching, shares insights on how to build a positive work culture that promotes happier, more productive, and loyal employees.

Tune in!

Snapshot of the Key Points from the Episode:

[02:56] Shana talks about the new buzzwords, culture, and employee engagement.

[07:32] Shana’s perspective on the shift from processes to building a diverse work culture. 

[15:13] Shana’s 3p build-up system and how it enhances culture and diversity

[23:06] Training leaders: Skills in a job do not make a great leader. They are different skills. 

[26:27] Investing in people and building a solid culture to create a sustainable business. 

[29:47] How to equip your HR people in the changing environment?

About Shana Allen –  

As the CEO of SM Coaching, Shana Allen partners with Human Resource Professionals, Managers, and other People Leaders with rock-solid solutions for productivity, retention, employee engagement, conflict resolution, and communication. With over 22 years as an HR Professional, she has first-hand experience and knowledge of the day and life of an HR Professional. This has led to her deep experience in Leadership development, high-performance team building, and business strategy.

Leveraging the lessons she learned, Shana believes that a healthy work culture is a must for all companies and is attainable by creating and developing leaders and seeding and nurturing teams.

Through her challenging and fun workshops, masterminds, and one-on-one coaching, she brings curiosity, innovation, and productivity to a higher level. Shana has a degree in Business Management, is a team member and certified coach, and speaker of the John Maxwell Team, and a certified DISC consultant.

How to connect with Shana Allen:


Phone: 6363587103

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